Clear answers to common questions about insurance policy verification and support services.
Our dedicated support team is available to assist you with policy-related queries, coverage clarifications, renewals, and claims support. You can reach out via phone, email, or visit our office for personalized assistance.
Claim documentation varies by policy type but generally includes the policy document, claim form, identity proof, incident-related reports (such as FIR or medical reports), bills, and invoices. Our support team can guide you through the exact requirements.
Machinery Breakdown insurance specifically covers sudden and accidental mechanical or electrical failures of machinery, excluding normal wear and tear. Fire insurance does not cover internal mechanical breakdowns unless caused by an insured peril such as fire or explosion.
Top-up and super top-up plans increase coverage beyond a defined deductible limit, helping policyholders manage high medical expenses at a lower premium compared to increasing the base policy sum insured.
An individual policy provides separate coverage for each insured person, while a family floater policy offers a single sum insured shared among all family members, often at a lower premium.
Health insurance covers hospitalization expenses, surgeries, medical treatments, diagnostics, and sometimes pre- and post-hospitalization costs, depending on the policy.
Burglary insurance covers loss or damage to insured property caused by forcible and violent entry, including burglary, housebreaking, or robbery, subject to policy terms and exclusions.
Yes, many machinery breakdown policies offer optional coverage for business interruption losses, helping businesses recover income lost due to equipment failure.
The policy covers sudden and accidental breakdowns due to electrical, mechanical, or artificial causes, excluding normal wear and tear or gradual deterioration.
No. A FLOP policy becomes operative only when there is a valid claim under the linked Standard Fire and Special Perils Policy, as it is designed to cover consequential financial losses.
A FLOP policy compensates businesses for loss of gross profit, standing charges (such as salaries and rent), and increased cost of working following a fire or allied peril that disrupts business operations.
Fire insurance typically covers buildings, plant and machinery, equipment, and stock against damage caused by fire, lightning, explosions, and allied perils such as riots, strikes, or storms, depending on policy terms.
Motor insurance policies include third-party insurance (mandatory by law), own-damage insurance (covers damage to your vehicle), and comprehensive insurance, which combines both own-damage and third-party coverage for broader protection.
Life insurance provides financial protection against the risk of death or offers maturity benefits, often serving long-term financial goals like savings, education, or retirement. General insurance, on the other hand, covers non-life risks such as damage to property, vehicles, health expenses, or liability arising from accidents or unforeseen events.
The right life insurance policy depends on your financial goals, dependents, and risk appetite. Term plans are ideal for pure protection, endowment policies combine savings with insurance, ULIPs are suitable for long-term investment-linked goals, and pension or annuity plans help secure post-retirement income.